FAQs
Here are some of the most frequently asked questions.
Your opinion is important to us — we want to offer you the best possible shopping experience.
For any inquiries, you can contact us at luhari@outlook.com
How long does it take for my order to arrive?
Delivery usually takes between 5 and 9 business days after your order has been processed, which can take 24–48 hours.
When will I receive my tracking number?
It is usually generated within one business day.
From which countries can I place an order?
We ship worldwide, so you can place an order from any country.
Will I receive a confirmation after placing my order?
Yes, right after completing your purchase you will receive a confirmation email with your order number.
If you don’t receive it within 24 hours, please contact us.
Who can I contact if there is a problem with my order?
Write to us at luhari@outlook.com
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Our customer support team is always ready to help you as quickly as possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), as well as Apple Pay, Google Pay, and PayPal.
Is payment on the website secure?
Absolutely. All purchases made on our site are 100% secure.
Will my email be used for spam or sold to third parties?
No, we never sell our customers’ data.
Your email will only be used to send you order updates and occasional exclusive offers.
Do I have to pay customs duties?
In most countries, no customs fees apply.